Privacy Policy

What personal data does Noor Digital collect?

Effective 19 September 2026. Controller: Noor Digital Technology, Doha, Qatar.

Noor Digital collects what you give it, plus a small amount your browser sends automatically. Nothing on this site requires an account, and no page asks for card numbers, passwords or credentials.

• enquiry details you send: name, company, email address, phone number and the content of your message
• correspondence about a quotation or a project: emails, WhatsApp messages and notes from calls
• client and supplier records needed to quote, deliver the work and invoice for it
• technical data your browser sends: IP address, device and browser type, the pages you opened and the referring site
• documents you send for a stated purpose, such as the company paperwork the Communications Regulatory Authority requires before a .qa domain can be registered

Noor Digital does not knowingly collect personal data from children through this website, and does not ask for data of a special nature - health, religious or political information - for any service it sells.

Why does Noor Digital collect it, and on what basis?

Noor Digital collects personal data to do the thing you got in touch about: answer an enquiry, quote, deliver a project, register a domain, invoice, and support the work afterwards. Under Law No. 13 of 2016 the purpose has to be specific and stated, and data cannot quietly be reused later for something else.

Marketing is separate and consent-based. Noor Digital does not add enquiry addresses to a mailing list automatically, and consent can be withdrawn at any point without affecting work in progress.

Where website measurement runs, it is used to see which pages are read and where visitors arrive from, in aggregate rather than by name. This paragraph names the measurement tools in use on noor.qa, and is changed when one is added: at the time of the last update, none.

Who else sees my data?

Noor Digital uses service providers to run the business - hosting, email, accounting, and whichever platform a project sits on. They process data on Noor Digital's instructions and for that purpose only. Noor Digital does not sell personal data, trade contact lists, or pass enquiry details to other agencies.

Some providers store data outside Qatar, which the law permits subject to conditions on the protection that data receives. Where a project requires data to stay inside the country, Noor Digital hosts it in Qatar and writes that into the scope. Data residency is a standard question in government and bank-adjacent procurement, and it gets answered before signing rather than after.

Data is also disclosed where Qatari law requires it - a lawful request from a competent authority, or an obligation Noor Digital cannot decline. That is the only circumstance in which personal data leaves without instruction.

How long is data kept?

Noor Digital keeps personal data while there is a reason to, and not indefinitely by default. An enquiry that went nowhere does not need holding for years. A project record does, because accounting and tax obligations in Qatar require business records to be kept for a set period regardless of what either side would prefer.

Ask for your data to be deleted and Noor Digital will delete what it is free to delete, then tell you plainly what has to be kept and why. A deletion request is not refused in silence.

What rights do I have, and how do I use them?

Under Qatar's Personal Data Protection Law you can ask what personal data is held about you, have inaccurate data corrected, object to processing for direct marketing, withdraw a consent you previously gave, and ask for erasure where nothing obliges Noor Digital to keep the record.

• write to [email protected], in Arabic or English, and say what you want
• Noor Digital checks that you are the person the data belongs to before acting on it
• requests are answered in writing, by a person
• if the answer does not satisfy you, the law gives you a route to raise it with the competent authority in Qatar

One clarification: this policy covers noor.qa. Websites Noor Digital builds for clients belong to those clients, each with its own privacy policy and its own controller. If you filled in a form on a site Noor Digital built, your request goes to that company rather than to Noor Digital.